Effective Communication Skills

The Art of Communicating Master the art of face-to-face communication for successful meetings, sales calls, and more rewarding human relationships. This course teaches nine skills to enhance credibility, along with a discussion about how our habits affect our communication skills. Back to top The Business of Listening It's a fact-most of us use only one-third of our listening capacity! Learn how to expand your listening abilities and become a more effective communicator. An easy, step-by-step improvement program teaches you how to take in greater amounts of information, remember more, and "hear between the lines." Back to top Communicating with Employees This course is designed to help first-level supervisors and upper-level managers communicate more effectively with employees throughout an organization. Back to top Getting Your Message Across Make sure your ideas get heard. The innovative ideas, practical examples, and exercises in this course help participants identify and overcome communication problems. Back to top